Please retain your receipt as proof of purchase.
If this product has been purchased via soundasleeppillow.co.uk and is unsuitable, within 30 days of purchase, you may return it for a full refund.
If a fault develops within 12 months of purchase please return it to the place of purchase for a replacement. All returns must be presented in their original packaging to the address below together with proof of purchase and your contact details.
Should you need any advice regarding this product, please contact the helpline.
9.00 – 17.00 Monday – Thursday
9.00 – 16.00 Friday
All faulty products (apart from the exceptions below) will be replaced and returned within 28 days.
Soundasleep shall not be held liable to replace or repair the goods under the terms of the guarantee in the following cases:
* Fault caused through accidental use, misuse, negligence or used contrary to the manufacturers recommendations and care instructions.
* If the appliance has been tampered with by an unqualified person. This guarantee does not affect your statutory rights as a customer. The guarantee does not confer any rights other than those expressed and in particular we shall not be liable for any indirect or consequential loss or damage.