Delivery

The goods will be delivered to the customer at the address detailed on the order form. If you are not in the property when the parcel is being delivered please note it may be left with a neighbour or a secure location at the property.

1. Delivery is limited to within the United Kingdom.

2. Goods are normally dispatched within 48 hours of receipt of order (excluding weekends and bank holidays).

3. See below for all our delivery options:

  • Mainland Standard (3-5 days) – Free
  • Mainland Express (1-2 days Monday to Friday) – Orders placed before 2pm. No Weekend or Bank Holiday deliveries – £3.00

We aim to have stock available on all items and to deliver goods to your home address within the timescales appropriate to the delivery option selected but such timescales are approximate only.

4. In the event that you miss your delivery, please contact us as soon as you can.

5. The risk in the goods shall pass to the customer on delivery.

6. Any dates quoted for delivery of the goods are approximate only and Sound Asleep shall not be liable for any delay in delivery of the goods caused by a reason outside of our reasonable control.

Returns

1. Unless the goods are faulty, damaged or incorrect we will not pay for the return postage. The cost of the return will be your responsibility. If the product is one which cannot be returned by post, we advise that if you use the carrier which delivered the product to you, these costs should not exceed the sums that we charged you for delivery.(* If your order qualified for free delivery, please refer to our delivery information table for more details regarding return costs.)

2. You must return the goods within 30 days of notifying us of your wish to cancel the order. Please return goods to Customer Services, E Bedding Ltd, Hanson Point, Hanson Close, Middleton, Manchester, M24 2HD