FAQs

Please have a look through our FAQs for an answer to your question.

To use the app through the night, please switch off the ‘Auto Lock’ option in your phone settings.

No, this will stop the app from working throughout the night.

For the app to work, it needs to remain open throughout the night. Please check your phone settings and refer to your phone’s user guide to make sure that the Auto Lock / Do Not Disturb and any other settings are not causing your phone to close automatically after a period of inactivity.

Please check your phone settings and refer to your phone’s user guide to make sure that the microphone is set to ‘Allow’ against the app.

The Soundasleep Pillow has an undetectable speaker inside and is filled with soft springy fibres.

The pillow can be used like a standard pillow. Wired connectivity allows you listen to any content connected with your device.

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