FAQs

Please have a look through help and support for an answer to your question. You’ll also find buttons throughout enabling you to contact our support team.

Unfortunately, we don’t use cheques. Due to security reasons, we are only able to refund via the original payment method at the time of ordering.

Refunds can take up to 3 to 5 working days once the item has been returned or evidence is produced that the item is being returned. It can take 7-10 days for the return to reach us.